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Are you stuck in a dead-end job? Are you working in a boring, stressful environment? Is your company still stuck with doing things "the old-fashioned way?" Well, take a look at us! Our parent company, Word & Brown, started almost 20 years ago with 5 people and we are now over 700 strong and counting! We know our people are our number one asset and we show it!
  • We offer a great medical plan (you can choose from 5 HMO's or a PPO), chiropractic, dental, life and voluntary long-term disability.
  • Two weeks vacation after one year; six personal days and a floating holiday.
  • We offer a Section 125 Plan for unreimbursed medical expenses and childcare.
  • Every month we organize an employee event such as a bowling party, beach party, Angels game tailgate party, huge company picnic, annual trip to Catalina Island (on a Friday!), elegant Christmas party and many more fun events.
  • We have a casual, yet hard working environment.
  • Every Friday is Casual Day.
  • We believe that our success is a result of the hard work of the great people we hire so we share our profits through a Bonus Program every six months and we offer a 401 (k) plan!

Our emphasis is on hiring top-notch people and using cutting edge technology to retain our #1 spot as the leading Third Party Administrator of employee benefits in the nation. If this sounds like the type of Company you'd like to work for, please check out our current employment opportunities and come join our team!

If you are interested in applying with CaliforniaChoice®/Word & Brown for one of the open positions, please contact Kimberly Rogers at (714) 567-4571. You may send your resume by email to Human Resources or by fax to (714) 347-3863.
Requisition
Opening Date		Position Title / DepartmentPosition Requirements
7/3/2008
Senior Web Developer
IT
Will design, develop and maintain internet-based applications. Develop data-driven web page content and navigation in accordance with functional and technical specifications. Support high quality web presence through SDLC best practices, including documentation, design- and code-reviews, and risk-driven Quality Assurance. Must have strong ASP.NET front-end, middle tier and back end development experience for heavily-trafficked web sites, and three years of programming experience with ASP.Net and C# on web applications. Must demonstrate proficiency with the following: • ASP.NET • C# • JavaScript • CSS/XSLT • SQL • HTML • XML Non-technical attributes: • Able to support development standards • Good verbal and written communication skills • Self-starter that can work well in a team environment • Proactive issue resolution with a positive attitude A Bachelor’s degree or above in Computer Science or related degree, or equivalent experience is required.
7/3/2008
Project Manager
PMO
The candidate will be responsible for the overall delivery of medium to large scale technical projects. Will be responsible for detailed planning of projects and the creation and management of projects plans, schedules, and status reports capturing key performance measurements. Will monitor metrics, responsible for resource capacity planning, forecasting, facilitating change control, issue and risk identification/quantification. Must track and manage multiple priorities of software development projects in a matrix and management environment. Strategize with project teams to identify and resolve issues, asses potential risks and develop alternative plans. Will consistently achieve high client satisfaction by being able to manage client expectations and then exceed them. Candidate must have knowledge and experience with facilitating communication, and cross-department interaction/satisfaction. Experience with advocating and promoting use of and project life cycle process and methodology. Knowledge of incremental improvement process methodology based analysis and measurement. Strong working knowledge of providing recommendations. 7 years or more of professional related experience, with at least 3 years of project management experience using a proven software delivery process. PMP certification and health industry experience is a plus. Knowledge of Microsoft Office suite with exceptional Project and Visio skills. Excellent written and verbal communications. Along with a bachelor’s degree.
7/3/2008
Senior .Net Developer/Lead
IT
Candidate will help lead the department of applications vital to the company’s success. Will be responsible for leading the design, development and maintenance of high quality .Net applications being developed on n-tier and service-oriented architectures. This is a hands-on position. In addition to lading the team in architecture and project deliveries, you will also be functioning as a senior developer on the team. Will lead the development team by providing guidance, .Net expertise and by guiding the team on their project deliveries. Will develop web and windows forms applications content, support high quality web applications using the Microsoft Solutions Framework for Agile Software Development documentation, work with business and applications users to define and design robust and user centric applications solutions, as well as work as part of the development team to solve problems and develop projects in a fast paced environment. Candidate must have 3+ years in technical leadership of software development group and projects, strong ASP.NET, 5+ years of programming experience. Must demonstrate proficiency with: ASP.NET, C#, JavaScript, CSS/XSLT/Master Pages, SQL, WCF/WPF/WF. Experienced in all phases of the software Development Lifecycle. Must have a B.S. degree in Computer Science or related degree or equivalent experience.
7/3/2008
Business Systems Analyst
Enterprise Architecture
Candidate will explore, understand, analyze, and document Business application functionality with sufficient technical detail that facilitates the development of usable, effective solutions. A strong emphasis will be placed on conducting a through technical analysis of the Problem Domain’s User Roles, Objects, Business Rules, Workflow, and Detailed use Cases. Will interview business unit and customers user as well as subject-matter-experts to understand a project’s problem domain, Conduct detailed business and systems analysis, accurately capture and document the discussion and agreement reached during a project meeting, and assume lead accountability of the challenging effort to thoroughly understand and describe Business functional needs in a manner that supports their implementation as a computer-based solution. Candidate must demonstrate knowledge of competency performing comprehensive analysis of complex business applications and effectively documenting that solution be delivered. Ability to interact and communicate with business unit and technical personnel with equal effectiveness. Demonstrate skill interviewing subject matter experts and eliciting a through and comprehensive description of the program domain and the functionality needed. Bachelor-level college degree in computer science or business degree with computer specialization required or equivalent experience.
7/3/2008
Legal Assistant
Strategic Business Development
The candidate will manage and assist with corporate legal initiatives. Will oversee, track and coordinate staff efforts related to corporate legal initiatives. Assist SBD Attorney with Legal initiatives including; contract, intellectual property, national expansion, national ancillary exchange, and legal research. Will manage contract tracking system. Create contract review check list and coordinate the legal review and business units gin offs. As well as perform other duties assigned. Previous legal experience required. Strong PC skills. Must be detail oriented and able to work independently. Completion of the 1st year of law school is preferred as much of the work will involve reviewing agreements.
7/3/2008
Enterprise Solution Architect
Enterprise Architecture Group
Candidate will be working within the strategic guidelines established by the CIO and assumes primary responsibility for the architectural design of all strategic business applications. Will encompass both internal and inter-application design issues and will closely collaborate with the Director of Database Architecture. Key emphasis will be placed on designing applications meeting current and future business requirements in a manner which effectively applies Microsoft .Net technologies and modern design standards/patterns. Perform as a hands-on strategic applications architect. Define and oversight enterprise-wide technologies and guidelines. Collaborate to refine application database designs and how applications use their databases. Conduct a comprehensive audit of all existing business applications and document their current state using architectural diagrams. Develop, maintain, and evangelize company wide development standards that ensure continuously improving alignment between out applications portfolio and our desired future state. Candidate must have 8 or more years experience as a Solution Architect or similar role. 5 or more years experience as a senior software engineer. Knowledge and experience designing complex business solutions. Must have a bachelor or master college degree in computer science or business degrees with computer specializations or equivalent experience.
7/3/2008
Manager of Product
Management Development
The Manager of the Product Management department is a multi-faceted role. One feature is to work with and lead business analysts as their manager. Another is to work with development and project management to ensure that requirements are clearly understood and delivered. The Manager of the Product Management department will also act as the Product Manager for new and existing initiatives: Creating and communicating product vision; Ensuring requirements are forward thinking, taking into account potential requirements; Setting expectations with Business Management; Steering products to meet business goals and objectives. The Manager of the Product Management department will handle the day to day activities of making sure the department meets its deliverables and goals. In other words, the manager will create a tactical game plan on how to manage to the Vice Presidents strategic vision. From time to time the Manager of the Product Management department will have to perform Business Analyst activities and should therefore be well versed in technology and software engineering best practices. Excellent written communication – Ability to write clearly and effectively and to document requirements which are unambiguous, realistic, and testable. Candidate must be able to utilize Microsoft Office toolset. Have knowledge of best practices for the Business Analyst profession. Ability to quickly gain an understanding of the business and be able to effectively represent the business’ interests to the project team. Effectively communicate with and between various interest groups – some having opposing priorities and interests. Ability to deal with ambiguity and conflicting goals. Possess a clear understanding of software development processes and procedures (SDLC). Direct software development experience. Health insurance experience is a plus. Bachelor’s Degree or Higher in a technical discipline such as Computer Science or Management Information Systems.
7/3/2008
COBRA Supervisor
Member Processing
Position will plan, organize, control and lead all activities in COBRA department in the Member Processing Center to include: staffing, training, continuous process improvement, inter departmental communication, coaching/performance evaluations, and other job related duties. Must have knowledge of COBRA laws and regulations. Must be able to supervise the work of staff (hire, train, counsel, and discipline). Able to communicate clearly both orally and in writing. Must be able to handle objections and explain company policy and COBRA guidelines. 3 years of Supervisor experience a must. Health insurance industry experience is a plus. Must be able to multi-task. Computer literate (Windows), Word processing skills (MS Word), and accurate data entry skills. Typing 35 wpm.
7/3/2008
Director, Six Sigma Initiatives
Finance
Candidate will be responsible for directing the development of the company’s Six Sigma’s initiatives and to manage the evolution of Six Sigma to alignment with the company’s strategic plan. Primary goal is to transfer and reinforce fundamental Six Sigma knowledge, strategies, tactics, and tools necessary for achieving breakthrough in key products, initiatives, services, and administrative processes. Will lead Six Sigma full time as a strategic initiative, promote Six Sigma across the business entity, deliver program strategic and finical impact, and ensure program integrity. Will control the development of training curricula and training plans, be involved in strategic and business directions paining, identifies cross-business direction planning, and ensure active involvement and commitment from all levels with the company. Candidate must have excellent written and verbal communications skills, organizational and planning skills, and technical competence in basic statistical calculations and graphical analysis. Proven track record in removing barriers and dealing directly with organizational issues, demonstrate self-initiative and ability to handle and respond quickly, along with ability to multi-task and effectively work in a fast paced environment. Knowledge of FSA, COBRA, and/or health insurance experience is a plus. Bachelor’s degree required and or 10+ years of relevant industry and management experience.
7/3/2008
Inside Sales Representative
Quotit
Candidate will join a highly effective sales professionals, in a rapidly growing technology company. Responsibilities include initiating the sales process by identifying and soliciting new client accounts, scheduling appointments, making sales presentations, and closing prospects. Candidate must have three plus years in previous sales experience with a proven track record. General computer literacy including experience with Windows, Outlook and Excel. Must be willing to learn about a new industry and face new challenges. Have a great attitude and work ethic. High school diploma or equivalent required.
7/3/2008
Inside Sales Representative
Inland Empire
Candidate will be responsible for quotes, sells, and service of small groups and group related products for a specific block of brokers. Will do quotes and close sales for General Agency group products, provide excellent customer service support, meet goals and objectives on a monthly basis, follow up on outstanding quotes, handle carrier exceptions and facilitates a speedy underwriting process, as well as maintain up-to-date knowledge of industry trends and government regulations. Candidate must be self motivated and goal-oriented. Computer literate and good telephone communication skills. 2 plus years working in health insurance or sales environment. Life license desired. High school diploma or equivalent required, some college coursework desired.
7/3/2008
Business Analyst
Choice Admin - PMD
The Business Analyst (BA) provides analysis and recommendations to improve business efficiency through methods of automation (internal company development and/or vendor package selection) and/or business process improvements. The BA will analyze business needs, determining core competencies; process improvements; and automation strategies. The BA will function to translate business needs into requirements specifications that will provide development with clear automation definitions. The BA will maintain that project scope aligns with project vision and budgetary requirements. The BA will work with development and/or outside vendors to ensure that all requirements are understood completely and without ambiguity. While analyzing business needs, the BA will be expected to justify process recommendations via ROI analyses, market research, trend analyses, and/or other methods. The BA will be adept at working in a cross functional role, representing business while working/supporting our PMO, development and QA departments as well as outside technology vendors.
7/3/2008
Field Sales Representative
Orange Region
Candidate will present the products and services of Word & Brown to brokers and clients and to maintain and develop brokers to increase territory sales. Field rep will meet with agents and clients in the field daily and get business written through Word & Brown. This individual conducts meetings and updates agents on the ever changing group health marketplace regarding plan design and networks and makes sales recommendations and sales presentations. The field sales rep is the “face” of Word & Brown in their district territory and represents the company at trade shows and Health Underwriter’s meetings. Must have insurance market place knowledge, preferably individual and small group health insurance. High school diploma or equivalent required.
7/3/2008
Inside Sales Team Lead
Choice Administrators
Candidate will manage the daily processing of the department to maintain a reasonable inside sales activity and service. Assist with staffing recommendations and oversee training of new personnel. Oversee all inside sales function with guidance from department management. Telephone base sales position with heavy emphasis on creating relations and providing support to G.A. partners as a means to increase sales in assigned territory, position will work closely with Outside Sales Rep in a team selling environment, coordinate sales support material going to the agents via the Sales coordinator. Candidate must have good working knowledge of HSA’s and how they can be coupled with banking arrangement or Filed by employees individually. Capable of performing all essential functions of the sales Department. Ability to articulate verbally and in written form to present staff evolutions and verbal/written warnings as needed. Ability to handle escalated issues, perform desk side observation, serve as authority for question from staff, as well as monitor, couch and counsel staff. Monitor department training, assist department Manager, and handle items delegated by Director. Candidate must be computer literate, knowledge of Microsoft Word and Excel, accurate data entry skills. Knowledge of the health insurance industry and customer service experience preferred. High school diploma or equivalent required.
7/3/2008
OSU Coordinator
Oversight & Support Unit
Candidate will assist the Oversight & Support Unit Manager with day-to-day testing and maintenance of multiple websites, reporting and organization or various internal workflow systems, documentation and status of ongoing projects, assisting internal and external users with Online Enrollment, and other web-based research upon request. Candidate must have excellent written and verbal communication skills and be able to work with little supervision when necessary. Should have computer skills and a basic understanding of website conventions. Basic knowledge of Microsoft Excel preferred. Industry experience preferred. High school diploma or equivalent required.
7/3/2008
Business Systems Analyst
Enterprise Architecture
Candidate will explore, understand, analyze and document Business application functionally with sufficient technical detail that facilitates the development of usable, effective solutions. A strong emphasis will be placed on conducting a through technical analysis of the Problem Domain’s User Roles, Objects, Business Rules, Workflows and Detailed Use Cases. Will interview Business Unit and Customer Users, conduct detailed business and system analysis, accurately capture and document the functional needs of “User Roles”, as well as accurately capture and document the discussion and agreements reached during project meetings. Will assume lead accountability of the challenging effort to thoroughly understand and describe Business functional needs in a manner that supports their implementation. Candidate must have a minimum of 5 years of Business Systems Analysis experience. Demonstrated knowledge and competency performing comprehensive analysis of complex business applications and effectively documenting the solutions to be delivered. Bachelor level college degree in computer science or business degree with computer specializations or equivalent experience required.
7/3/2008
Escheatment Coordinator
Finance
Candidates main purpose is to ensure the timely processing of our accounts for escheatment for all 4 companies. Researching, reporting and processing of all unclaimed property to the appropriate states. Candidate will do Due Diligence Processing, 90 day letter processing of outstanding checks, and Void and Reissue the processing response from recipients. Will be researching and maintain state regulation laws, initiate and follow up all state filings, research customer information and addresses, and pulling and merging data. As well as back up to answer incoming broker calls and create and maintain accurate and up to date information of broker files and vendor screens. Must be detailed oriented, Experience in Microsoft Word, Excel, and Access. High school diploma or equivalent required.
7/3/2008
Individual Underwriting Coordinator
W&B Underwriting
Candidate will assist individual underwriters. Handle all photocopying, log and mail all correspondence. Will enter all individual production and make files. Check status on all individual cases. Input all approvals and fax out to brokers. Photocopy all cases. Update system when additional carrier requirements are received and notify the underwriter. File all cases, order supplies for the department, and process recall boxes. Candidate must be computer literate. Knowledge of general office machines. Good telephone and communication skills. Correct grammar and good spelling. High school graduate or equivalent.
7/3/2008
GPC Case Conservation Representative
Group Processing Center
Candidate will place collection calls to clients regarding past due invoices, also provide back up for accounts receivable. Will place collection calls, place groups on hold an monitor report, collect balances due on termed groups and process payments. Will also prepare case conservation daily call count report, prepare late pay, termination pending, reinstatements and collections reports. Will back up A/R with cash posting and handle any other business relates duties as necessary. Must have heavy customer service phone skills, proficient use of 10 key, working knowledge of Microsoft Excel and Word, as well as strong written and oral communication skills. Must have a high school diploma or equivalent.
7/3/2008
Inside Sales Representative
Choice Administrators
Candidate will educate General Agency and brokers on the various products offered via Choice Administrators. Telephone base sales position with heavy emphasis on creating relations and providing support to G.A. partners as a means to increase sales in assigned territory, position will work closely with Outside Sales Rep in a team selling environment, coordinate sales support material going to the agents via the Sales coordinator. Candidate must have good working knowledge of HSA’s and how they can be coupled with banking arrangement or Filed by employees individually. Good working knowledge of carrier portfolio and related products and services. As well as computer literate and good telephone communication skills. Must be able to multi-task under pressure. Must have two years industry experience in small group sales. Know the small group market. High school diploma or equivalent required.
7/3/2008
Inside Sales Representative-HSA California
Choice Administrators
Candidate will educate General Agency and brokers on the various products offered via Choice Administrators. Telephone base sales position with heavy emphasis on creating relations and providing support to G.A. partners as a means to increase sales in assigned territory, position will work closely with Outside Sales Rep in a team selling environment, coordinate sales support material going to the agents via the Sales coordinator. Candidate must have good working knowledge of HSA’s and how they can be coupled with banking arrangement or Filed by employees individually. Good working knowledge of carrier portfolio and related products and services. As well as computer literate and good telephone communication skills. Must be able to multi-task under pressure. Must have two years industry experience in small group sales. Know the small group market. High school diploma or equivalent required.
7/3/2008
QA Manager
IT
Candidate will manage projects and supervise QA Analysts and QA Automation Engineers. Responsible for integrity of applications and projects from a Quality perspective. Provide oversight and direction to QA Analysts and QA Automation Engineers, manage multiple projects and supervise QA staff, as well as responsible for hiring, firing, supervising, and performance reviews. Assist the QA staff with analyzing issues, assign priorities, research tools related to improving the department, and provide training to new QA staff members. Will assist other members of IT with problem analysis, act as the Quality Advocate within and outside of IT, assist with testing, provide back up to the QA staff, and provide regular feed back to the VP of IT operations. Candidate must have a minimum of 5 years of Quality Assurance experience. Must have a through understanding of manual, automated, functional, regression and performance testing, defect tracking and the Test Life Cycle. Must have knowledge and experience with structured testing methodologies, must have leadership and mentoring skills, as well as experience with managing offshore QA resources. BA or MS in computer science or equivalent experience required. Advanced testing certification such as CSTE or CSQA is desired.
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